FAQs
Who can use the shop?
This shop is for 32Co customers and the practices they work in.
How long does shipping take?
You can expect to receive your items within 5-7 business days of placing your order, although it is often sooner.
How much does shipping cost?
All items are shipped free of charge.
What happens if my package is lost or damaged?
If your package is lost or arrives damaged, please contact our support team at support@32co.com and we'll help resolve the issue as quickly as possible.
Can I track my order?
Absolutely! Once your order has been shipped, you’ll receive a tracking number via email. Use the link provided to monitor your shipment's progress.
Can I change my shipping address after placing an order?
We can usually update your shipping address if you contact us before your order is dispatched. Email us at support@32co.com as soon as possible.
Do I need to get it shipped to my practice?
No, you don't need to have your order shipped directly to the practice. However, we will need to verify you as one of our 32Co dentists before your order will be processed.